Before creating a website the company has to know perfectly its consumers and it has to clearly determine its objectives.
The main objectives of a company's website may be:
- to sell products (e-tailing) or services
- to provide free services (gmail)
- to provide information about the company, its products and services
- to support distribution channel members (links for suppliers, customers, partners, etc...)
- to create a platform for virtual community (facebook)
Any website designer has to bear in mind that users or potential ones arrive at the site with:
- a short attention spam
- a task in mind or an information need
- want accomplish this by scanning not reading, unless s/he has found the information needed
- previous experience of other websites
- possibly limited connection speed
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